
TT
86
Tranquility
27™ (TT) Series
ClimateMaster: Smart. Responsible. Comfortable.
Warranty Information
ClimateMaster residential class heat pumps are backed by a ten-
year limited warranty on major refrigerant circuit components and
a fi ve-year limited warranty on all remaining covered components.
ClimateMaster Flow Controllers, Thermostats & Electric
Heaters carry a fi ve-year limited warranty when installed with
ClimateMaster units.
ClimateMaster backs up its commitment to quality by including
a service labor allowance for the first five years on the
compressor and refrigerant circuit parts and two years on all
unit parts, thermostats, auxiliary electric heaters and geothermal
pumping modules.
An optional extended service labor warranty is available for an
additional cost which further extends the service labor allowance
to ten years for refrigeration circuit parts and fi ve years on all
unit parts, thermostats, auxiliary electric heaters and geothermal
pumping modules.
See ClimateMaster’s 2009 Limited Express Residential
Warranty Certificates RP814 & RP815 for eligibility, specific
coverage and limitations.
Accessories & Warranty
Accessories & Options
ClimaDry™ Whole House Dehumidifi cation
An optional internal whole house dehumidifi er shall be factory
installed, which allows the unit to operate in one of three
modes, heating, cooling, or dehumidifi cation. Operation must include
modulating controls to provide neutral air (72°F) regardless of
entering water temperature. Requires ATP32U04 thermostat or
separate humidistat. See the ClimaDry Installation Guide/Application
Manual for more details and unit availability.
Hot Water Generator
An optional insulated heat reclaiming desuperheater coil of vented
double-wall copper construction suitable for potable water shall be
pro vid ed. The coil and hot water circulating pump shall be factory
mounted inside the unit. A high limit and low compressor discharge
line temperature switch shall be pro vid ed to disable the pump when
these conditions occur.
Cupro-Nickel Heat Exchanger
An optional corrosion resistant CuNi coaxial heat exchanger shall be
factory in stalled in lieu of standard copper construction.
Thermostat (fi eld installed)
A multistage auto-changeover electronic digital thermostat shall be
provided. The thermostat shall offer 3 heating and 2 cooling stages
with precise temperature control. An OFF-HEAT-AUTO-COOL-
EMERG system switch, OFF-AUTO fan switch, and indicating LED’s
shall be provided. The thermostat shall read out in °F or °C. An
optional remote indoor sensor and outdoor sensor use shall be
available on some models.
Flow Controller (fi eld installed)
A self-contained module shall provide all fl uid pumping, fi ll and
connection requirements for ground-source closed-loop systems up
to 20 GPM. The Flow Controller shall provide 1" pump isolation
valves and 3-way service valves. Pump heads shall be removable
from the volute for easy replacement. The Flow Controller shall be
enclosed in a polystyrene case and fully insulated with urethane
foam to prevent condensation.
Auxiliary Heater (fi eld installed)
An internal, fi eld-installed electric heater shall provide supplemental
and/or emergency heating capability when used with the three stage
heating thermostat. (Heater is externally mounted on horizontal
units).
Hose Connection Kit (fi eld installed)
An accessory hose kit shall provide 150psi 1” rubber hose with
brass fi ttings equipped with service pressure/temperature ports for
connection between the unit and Flow Controller.
CLIMATE MASTER, INC.
LIMITED EXPRESS WARRANTY/LIMITATION OF REMEDIES AND LIABILITY FOR
RESIDENTIAL CLASS PRODUCTS WITH EXTENDED LABOR ALLOWANCE
It is expressly understood that unless a statement is specifically identified as a warranty, statements made by Climate Master, Inc. a Delaware corporation, (“CM”) or its representatives, relating to CM’s products, whether oral, written or contained in any
sales literature, catalog or agreement, are not express warranties and do not form a part of the basis of the bargain, but are merely CM’s opinion or commendation of CM’s products. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE IS NO
EXPRESS WARRANTY AS TO ANY OF CM’S PRODUCTS. CM MAKES NO WARRANTY AGAINST LATENT DEFECTS. CM MAKES NO WARRANTY OF MERCHANTABILITY OF THE GOODS OR OF THE FITNESS OF THE
GOODS FOR ANY PARTICULAR PURPOSE.
GRANT OF LIMITED EXPRESS WARRANTY
CM warrants its Residential Class products, purchased and retained in the United States of America and Canada, to be free from defects in material and workmanship under normal use and maintenance as follows: (1) Air conditioning, heating and/or heat pump
units built or sold by CM (“CM Units”) for five (5) years from the Warranty Inception Date (as defined below); (2) Thermostats, auxiliary electric heaters and geothermal pumping modules built or sold by CM, when installed with CM Units, for five (5) years
from the Warranty Inception Date (as defined below); (3) Sealed refrigerant circuit components of CM Units (which components only include the compressor, refrigerant to air/water heat exchangers, reversing valve body and refrigerant metering device) for ten
(10) years from the Warranty Inception Date (as defined below); and (4) Other accessories and parts built or sold by CM, when installed with CM Units, for one (1) year from the date of shipment from CM. The “Warranty Inception Date” shall be the date of
original unit installation, or six (6) months from date of unit shipment from CM, whichever comes first.
To make a claim under this warranty, parts must be returned to CM in Oklahoma City, Oklahoma, freight prepaid, no later than ninety (90) days after the date of the failure of the part; if CM determines the part to be defective and within CM’s Limited Express
Warranty, CM shall, when such part has been either replaced or repaired, return such to a factory recognized distributor, dealer or service organization, F.O.B. CM, Oklahoma City, Oklahoma, freight prepaid. The warranty on any part repaired or replaced under
warranty expires at the end of the original warranty period.
This Limited Express Warranty shall cover the labor incurred by CM authorized service personnel in connection with the installation of a new or repaired warranty part that is covered by this Limited Express Warranty only to the extent specifically set forth in the
then existing labor allowance schedule provided by CM’s Warranty Department and only as follows: (1) CM Units for five (5) years from the Warranty Inception Date; (2) Thermostats, auxiliary electric heaters and geothermal pumping modules built or sold by
CM, when installed with CM Units, for five (5) years from the Warranty Inception Date; and (3) Sealed refrigerant circuit components of CM Units (which components only include the compressor, refrigerant to air/water heat exchangers, reversing valve body
and refrigerant metering device) for ten (10) years from the Warranty Inception Date. Actual Labor costs are not covered by this Limited Express Warranty to the extent they exceed the amount allowed under said allowance schedule, they are not specifically
provided for in said allowance schedule, they are not the result of work performed by CM authorized service personnel, they are incurred in connection with a part not covered by this Limited Express Warranty, or they are incurred more than the time periods
set forth in this paragraph after the Warranty Inception Date.
This warranty does not cover and does not apply to: (1) Air filters, fuses, refrigerant, fluids, oil; (2) Products relocated after initial installation; (3) Any portion or component of any system that is not supplied by CM, regardless of the cause of the failure of
such portion or component; (4) Products on which the unit identification tags or labels have been removed or defaced; (5) Products on which payment to CM, or to the owner’s seller or installing contractor, is in default; (6) Products subjected to improper or
inadequate installation, maintenance, repair, wiring or voltage conditions; (7) Products subjected to accident, misuse, negligence, abuse, fire, flood, lightning, unauthorized alteration, misapplication, contaminated or corrosive air or liquid supply, operation at
abnormal air or liquid temperatures or flow rates, or opening of the refrigerant circuit by unqualified personnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasion of the product; (10) Products supplied by others; (11) Products which have been
operated in a manner contrary to CM’s printed instructions; (12) Products which have insufficient performance as a result of improper system design or improper application, installation, or use of CM’s products; or (13) Electricity or fuel costs, or any increases
or unrealized savings in same, for any reason whatsoever.
Except for the limited labor allowance coverage set forth above, CM is not responsible for: (1) The costs of any fluids, refrigerant or system components supplied by others, or associated labor to repair or replace the same, which is incurred as a result of a
defective part covered by CM’s Limited Express Warranty; (2) The costs of labor, refrigerant, materials or service incurred in diagnosis and removal of the defective part, or in obtaining and replacing the new or repaired part; (3) Transportation costs of the
defective part from the installation site to CM, or of the return of that part if not covered by CM’s Limited Express Warranty; or (4) The costs of normal maintenance.
This Limited Express Warranty applies to CM Residential Class products manufactured on or after June 9, 2003 (i.e. CM Units with serial numbers beginning with E124 and higher), and is not retroactive to any products manufactured prior to June 9, 2003 (i.
e.
CM Units with serial numbers beginning with E123 and lower).
CM’S LIABILITY UNDER THE TERMS OF THIS LIMITED WARRANTY SHALL APPLY ONLY TO THE CM UNITS REGISTERED WITH CM THAT BEARS THE MODEL AND SERIAL NUMBERS STATED ON THE ATTACHED LIMITED
WARRANTY VALIDATION CERTIFICATE, AND CM SHALL NOT, IN ANY EVENT, BE LIABLE UNDER THE TERMS OF THIS LIMITED WARRANTY UNLESS THIS WARRANTY CERTIFICATE HAS BEEN VALIDATED BY CM’S ISSUANCE
OF A LIMITED WARRANTY VALIDATION CERTIFICATE.
Limitation: This Limited Express Warranty is given in lieu of all other warranties. If, notwithstanding the disclaimers contained herein, it is determined that other warranties exist, any such express warranty, including without limitation any express warranties or
any implied warranties of fitness for particular purpose and merchantability, shall be limited to the duration of the Limited Express Warranty.
LIMITATION OF REMEDIES
In the event of a breach of the Limited Express Warranty, CM will only be obligated at CM’s option to repair the failed part or unit, or to furnish a new or rebuilt part or unit in exchange for the part or unit which has failed. If after written notice to CM’s factory in
Oklahoma City, Oklahoma of each defect, malfunction or other failure, and a reasonable number of attempts by CM to correct the defect, malfunction or other failure, and the remedy fails of its essential purpose, CM shall refund the purchase price paid to CM in
exchange for the return of the sold good(s). Said refund shall be the maximum liability of CM. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY OF THE BUYER OR PURCHASER AGAINST CM FOR BREACH OF CONTRACT, FOR
THE BREACH OF ANY WARRANTY OR FOR CM’S NEGLIGENCE OR IN STRICT LIABILITY.
LIMITATION OF LIABILITY
CM shall have no liability for any damages if CM’s performance is delayed for any reason or is prevented to any extent by any event such as, but not limited to: any war, civil unrest, government restrictions or restraints, strikes, or work stoppages, fire, flood,
accident, shortages of transportation, fuel, material, or labor, acts of God or any other reason beyond the sole control of CM. CM EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE
IN CONTRACT, FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, OR IN TORT, WHETHER FOR CM’s NEGLIGENCE OR AS STRICT LIABILITY.
OBTAINING WARRANTY PERFORMANCE
Normally, the dealer or service organization who installed the products will provide warranty performance for the owner. Should the installer be unavailable, contact any CM recognized distributor, dealer or service organization. If assistance is required in
obtaining warranty performance, write or call:
Climate Master, Inc. • Customer Service • 7300 SW 44th Street • Oklahoma City, Oklahoma 73179 • (405) 745-6000 • e-service@climatemaster.com
NOTE: Some states or Canadian provinces do not allow limitations on how long an implied warranty lasts, or the limitation or exclusions of consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state and from Canadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance Manual for operating and maintenance instructions.
Rev.: 3/09
Part No.: RP815
CLIMATE MASTER, INC.
LIMITED EXPRESS WARRANTY/LIMITATION OF REMEDIES AND LIABILITY FOR
RESIDENTIAL CLASS PRODUCTS WITH LABOR ALLOWANCE
It is expressly understood that unless a statement is specifically identified as a warranty, statements made by Climate Master, Inc. a Delaware corporation, (“CM”) or its representatives, relating to CM’s products, whether oral, written or contained in any
sales literature, catalog or agreement, are not express warranties and do not form a part of the basis of the bargain, but are merely CM’s opinion or commendation of CM’s products. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE IS NO
EXPRESS WARRANTY AS TO ANY OF CM’S PRODUCTS. CM MAKES NO WARRANTY AGAINST LATENT DEFECTS. CM MAKES NO WARRANTY OF MERCHANTABILITY OF THE GOODS OR OF THE FITNESS OF THE
GOODS FOR ANY PARTICULAR PURPOSE.
GRANT OF LIMITED EXPRESS WARRANTY
CM warrants its Residential Class products, purchased and retained in the United States of America and Canada, to be free from defects in material and workmanship under normal use and maintenance as follows: (1) Air conditioning, heating and/or heat pump
units built or sold by CM (“CM Units”) for five (5) years from the Warranty Inception Date (as defined below); (2) Thermostats, auxiliary electric heaters and geothermal pumping modules built or sold by CM, when installed with CM Units, for five (5) years
from the Warranty Inception Date (as defined below); (3) Sealed refrigerant circuit components of CM Units (which components only include the compressor, refrigerant to air/water heat exchangers, reversing valve body and refrigerant metering device) for ten
(10) years from the Warranty Inception Date (as defined below); and (4) Other accessories and parts built or sold by CM, when installed with CM Units, for one (1) year from the date of shipment from CM. The “Warranty Inception Date” shall be the date of
original unit installation, or six (6) months from date of unit shipment from CM, whichever comes first.
To make a claim under this warranty, parts must be returned to CM in Oklahoma City, Oklahoma, freight prepaid, no later than ninety (90) days after the date of the failure of the part; if CM determines the part to be defective and within CM’s Limited Express
Warranty, CM shall, when such part has been either replaced or repaired, return such to a factory recognized distributor, dealer or service organization, F.O.B. CM, Oklahoma City, Oklahoma, freight prepaid. The warranty on any part repaired or replaced under
warranty expires at the end of the original warranty period.
This Limited Express Warranty shall cover the labor incurred by CM authorized service personnel in connection with the installation of a new or repaired warranty part that is covered by this Limited Express Warranty only to the extent specifically set forth in the
then existing labor allowance schedule provided by CM’s Warranty Department and only as follows: (1) CM Units for two (2) years from the Warranty Inception Date; (2) Thermostats, auxiliary electric heaters and geothermal pumping modules built or sold by
CM, when installed with CM Units, for two (2) years from the Warranty Inception Date; and (3) Sealed refrigerant circuit components of CM Units (which components only include the compressor, refrigerant to air/water heat exchangers, reversing valve body
and refrigerant metering device) for five (5) years from the Warranty Inception Date. Actual Labor costs are not covered by this Limited Express Warranty to the extent they exceed the amount allowed under said allowance schedule, they are not specifically
provided for in said allowance schedule, they are not the result of work performed by CM authorized service personnel, they are incurred in connection with a part not covered by this Limited Express Warranty, or they are incurred more than the time periods
set forth in this paragraph after the Warranty Inception Date.
This warranty does not cover and does not apply to: (1) Air filters, fuses, refrigerant, fluids, oil; (2) Products relocated after initial installation; (3) Any portion or component of any system that is not supplied by CM, regardless of the cause of the failure of
such portion or component; (4) Products on which the unit identification tags or labels have been removed or defaced; (5) Products on which payment to CM, or to the owner’s seller or installing contractor, is in default; (6) Products subjected to improper or
inadequate installation, maintenance, repair, wiring or voltage conditions; (7) Products subjected to accident, misuse, negligence, abuse, fire, flood, lightning, unauthorized alteration, misapplication, contaminated or corrosive air or liquid supply, operation at
abnormal air or liquid temperatures or flow rates, or opening of the refrigerant circuit by unqualified personnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasion of the product; (10) Products supplied by others; (11) Products which have been
operated in a manner contrary to CM’s printed instructions; (12) Products which have insufficient performance as a result of improper system design or improper application, installation, or use of CM’s products; or (13) Electricity or fuel costs, or any increases
or unrealized savings in same, for any reason whatsoever.
Except for the limited labor allowance coverage set forth above, CM is not responsible for: (1) The costs of any fluids, refrigerant or system components supplied by others, or associated labor to repair or replace the same, which is incurred as a result of a
defective part covered by CM’s Limited Express Warranty; (2) The costs of labor, refrigerant, materials or service incurred in diagnosis and removal of the defective part, or in obtaining and replacing the new or repaired part; (3) Transportation costs of the
defective part from the installation site to CM, or of the return of that part if not covered by CM’s Limited Express Warranty; or (4) The costs of normal maintenance.
This Limited Express Warranty applies to CM Residential Class products manufactured on or after January 1, 2009 (i.e. CM Units with serial numbers beginning with “M” and higher), and is not retroactive to any products manufactured prior to January 1, 2009
(i.e. CM Units with serial numbers beginning with “L” and lower).
Limitation: This Limited Express Warranty is given in lieu of all other warranties. If, notwithstanding the disclaimers contained herein, it is determined that other warranties exist, any such express warranty, including without limitation any express warranties or
any implied warranties of fitness for particular purpose and merchantability, shall be limited to the duration of the Limited Express Warranty.
LIMITATION OF REMEDIES
In the event of a breach of the Limited Express Warranty, CM will only be obligated at CM’s option to repair the failed part or unit, or to furnish a new or rebuilt part or unit in exchange for the part or unit which has failed. If after written notice to CM’s factory in
Oklahoma City, Oklahoma of each defect, malfunction or other failure, and a reasonable number of attempts by CM to correct the defect, malfunction or other failure, and the remedy fails of its essential purpose, CM shall refund the purchase price paid to CM in
exchange for the return of the sold good(s). Said refund shall be the maximum liability of CM. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY OF THE BUYER OR PURCHASER AGAINST CM FOR BREACH OF CONTRACT, FOR
THE BREACH OF ANY WARRANTY OR FOR CM’S NEGLIGENCE OR IN STRICT LIABILITY.
LIMITATION OF LIABILITY
CM shall have no liability for any damages if CM’s performance is delayed for any reason or is prevented to any extent by any event such as, but not limited to: any war, civil unrest, government restrictions or restraints, strikes, or work stoppages, fire, flood,
accident, shortages of transportation, fuel, material, or labor, acts of God or any other reason beyond the sole control of CM. CM EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE
IN CONTRACT, FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, OR IN TORT, WHETHER FOR CM’s NEGLIGENCE OR AS STRICT LIABILITY.
OBTAINING WARRANTY PERFORMANCE
Normally, the dealer or service organization who installed the products will provide warranty performance for the owner. Should the installer be unavailable, contact any CM recognized distributor, dealer or service organization. If assistance is required in
obtaining warranty performance, write or call:
Climate Master, Inc. • Customer Service • 7300 SW 44th Street • Oklahoma City, Oklahoma 73179 • (405) 745-6000 • e-service@climatemaster.com
NOTE: Some states or Canadian provinces do not allow limitations on how long an implied warranty lasts, or the limitation or exclusions of consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state and from Canadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance Manual for operating and maintenance instructions.
Rev.: 3/09
Part No.: RP814
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